At Fly Pakistan (www.flypakistan.pk), we prioritize your privacy and are committed to securing any particular information you share with us. This Privacy Policy outlines how we collect, use, expose, and cover your information when you use our website and services. By accessing or using Fly Pakistan, you agree to the practices described in this policy.
1. Information We Collect
We collect particular and non-personal information to provide and enhance our services.
Particular Information:
This includes data that can identify you directly or indirectly, such as:
Full name
Dispatch address
Phone number
Billing address
Payment details (when applicable)
Travel preferences and booking details
Non-Personal Information:
This includes information that cannot identify you directly, such as:
Browser type and version
Device information (e.g., operating system)
IP address
Geographic position (approximate)
Pages visited on our website
Time spent on our website
Cookies and Tracking Technologies:
We use cookies, beacons, and similar technologies to enhance your user experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
Service Delivery: To process bookings, confirm reservations, and provide customer support.
Personalization: To tailor content, offers, and recommendations based on your preferences.
Communication: To send booking confirmations, newsletters, updates, or promotional materials.
Analytics: To analyze website performance, monitor usage trends, and improve our services.
Compliance: To comply with applicable legal obligations, resolve disputes, and enforce agreements.
3. How We Share Your Information
We do not sell, rent, or trade your particular information. However, we may share it with trusted third parties under the following circumstances:
Service Providers:
We may share your information with third-party vendors who help us deliver our services, such as:
Payment processors.
Travel agencies and operators.
IT service providers.
Marketing and analytics tools.
These providers are obliged to protect your data and use it solely for the purpose of providing their services to us.
Legal Compliance:
We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas, court orders, or other legal processes.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to the terms of this Privacy Policy.
4. Data Retentionl
We retain your particular information only as long as necessary for the purposes outlined in this policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.
5. Data Security
We apply industry-standard measures to protect your particular information against unauthorized access, alteration, exposure, or destruction. These measures include:
Secure Socket Layer (SSL) encryption for data transmission
Regular security audits and vulnerability assessments
Restricted access to particular data
Secure storage and handling of payment details
While we strive to protect your data, no system of transmission or storage is 100% secure. You share your information at your own risk.
6. Your Rights
As a user of Fly Pakistan, you have certain rights regarding your particular information, including:
Access and Correction:
You can request access to your particular information and ask us to correct or update any inaccuracies.
Deletion:
You can request the deletion of your particular data, subject to legal or contractual obligations.
Opt-Out:
You can opt out of receiving promotional emails or offers by clicking the "Unsubscribe" link in our communications.
Data Portability:
You may request a copy of your particular data in a portable format.
To exercise your rights, please contact us at (info@flypakistan.pk).
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any information.
8. Children’s Privacy
Fly Pakistan does not knowingly collect particular information from children under the age of 13. If you believe a child has provided us with their data, please contact us, and we will take steps to delete it immediately.
9. International Data Transfers
If you are accessing Fly Pakistan from outside Pakistan, please note that your data may be transferred and processed internationally. By using our services, you consent to this transfer.
Complaints
Any complaint which cannot be resolved at the hotel must be notified to us by logging into your flyPakistan.pk system and selecting the message category 'Complaint'. All complaints must be notified to us within 20 days of the check out date. A copy of the complaint must be also be submitted to and signed by the hotel manager. Complaints relating to hotel services will be forwarded by flyPakistan.pk to the relevant party. Response times do vary from between 5-20 working days depending upon the nature of the query in question.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. The updated version will be posted on this page with a revised "Effective Date."
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@flypakistan.pk
Phone: +92 345 9668442
